Refund & Digital Access Policy

Food Delivery Pros provides digital educational products that are made available electronically after purchase. Food Delivery Pros is operated by Matthew Stillwell, a sole proprietor doing business as Food Delivery Pros.

Final Sale Policy

Except where required by applicable law, all sales are final. Because our products are digital and access is provided immediately after purchase, refunds are not available once access has been granted.

If you have questions about whether a product is right for you, please contact Food Delivery Pros before purchasing.

When Access Is Granted

Access is considered granted when your purchase is successfully completed and the purchased digital product is made available through your Food Delivery Pros account or otherwise delivered to you.

One-Time Payments and Payment Plans

Food Delivery Pros may offer products through either:

- a one-time payment; or
- a fixed installment/payment plan.

The payment options, total purchase price, number of payments, and payment schedule available for a product will be shown before you complete checkout.

Choosing a payment plan is a way of paying for the same purchase over time. It is not a recurring membership or subscription unless the checkout page expressly states otherwise.

If you select a payment plan, you agree to complete all scheduled payments. If a scheduled payment fails, access to the purchased product may be temporarily suspended until the outstanding payment is successfully completed, subject to applicable law and the terms of the applicable payment processor.

The Food & Grocery Delivery Bundle ($99.00 USD) and the LA Delivery Bundle ($199.00 USD) are one-time purchases — not subscriptions. If you choose to pay using a third-party financing option offered at checkout (such as Klarna or Afterpay), your financing agreement is with that provider and is governed by that provider's own terms; Food Delivery Pros does not set or control financing terms, fees, or repayment schedules.

Billing Errors and Duplicate Charges

If you believe you were charged more than once for the same purchase or experienced another billing error, contact us at [email protected] with your name, the email address used at checkout, and the date and amount of the charge. We will investigate reported billing errors and promptly correct any confirmed duplicate or erroneous charges.

Technical Access Problems

A temporary login, account, download, or technical-access problem does not automatically create a right to a refund. If you are unable to access a product you purchased, contact [email protected]. We will make reasonable efforts to restore or provide the access included with your purchase.

Ongoing Access

Your purchase provides ongoing access to the purchased product or bundle while Food Delivery Pros continues to offer and support that purchased version. Major future editions, newly created products, separately sold courses, or other products released after your purchase are not automatically included unless specifically stated at the time of purchase.

If Food Delivery Pros permanently discontinues a purchased product, we will make reasonable efforts to provide advance notice and, where practical, an opportunity to download materials that we are able to provide for personal use.

Price Changes and Promotions

Food Delivery Pros may change prices or offer promotions in the future. A later discount, promotional price, or price change does not automatically create a right to a refund, credit, or price adjustment for an earlier purchase.

Contact

Questions about purchases, billing, refunds, or access may be sent to: Food Delivery Pros, operated by Matthew Stillwell, sole proprietor, DBA Food Delivery Pros, 120 N Maclay Ave, D150, San Fernando, CA 91340 / [email protected] / fooddeliverypros.com