Refund & Digital Access Policy
Effective Date: [EFFECTIVE DATE]
Food Delivery Pros sells digital educational products and courses.
1. 7-Day Refund Window
If you purchase a paid Food Delivery Pros course or bundle and decide it is not right for you, you may request a refund within 7 calendar days of the original purchase date.
To request a refund, email [SUPPORT EMAIL] with:
- the email address used for the purchase; and
- the product you purchased.
You do not need to provide a positive review, complete an assignment, show a certain result, or meet an earnings requirement to request a refund within the refund window.
2. After 7 Days
Refund requests received more than 7 calendar days after purchase are generally not eligible for a refund, except where required by law or where we choose to make an exception.
3. Digital Access After a Refund
If a refund is issued, access to the refunded paid product may be removed.
4. Duplicate or Erroneous Charges
If you believe you were charged twice or charged in error, contact [SUPPORT EMAIL] promptly so we can review the transaction.
5. Free Resources
Free downloads and free educational resources do not have a monetary refund value.
6. Platform or Access Problems
If you cannot access a product you purchased, contact [SUPPORT EMAIL]. We will make reasonable efforts to restore access or provide the purchased materials through an appropriate method.
7. No Earnings or Performance Condition
Refund eligibility is not based on whether you earn a particular amount, receive certain tips, complete a certain number of deliveries, or achieve a particular platform result. Food Delivery Pros does not guarantee those outcomes.
8. Contact
Refund requests and access questions:
[SUPPORT EMAIL]